Protecting your privacy is important to Harvard Business Services, Inc. (Harvard). We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Harvard Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information

Harvard collects and uses your personal information to give you superior customer service when you form your company and every year thereafter until you close or cancel your company. As your Delaware Registered Agent we are required by law to maintain your "Contact Person's" address. We will use this information to inform you of future Delaware Franchise Tax due dates and offer to fulfill these services for you for a fee. We will inform you of annual Registered Agent fees due. We will send you any service of process packages we may receive as your agent. If courier fees are necessary to forward Service of Process we will charge a service fee. We do not give or sell your name, email address, address information or any other personal information to any third party for marketing purposes and will reveal such information ONLY if required by law to disclose such information. Every effort to secure your data against criminal outside disclosure is being taken over the internet. Every name and address in our database is initially and periodically checked against the U.S. Treasury Department's SDN list. It is your responsibility to notify us of any change in address information so we can send you tax compliance notices, registered agent invoices and service of process.

Our Pledge to Protect Your Information & Data Security

We will NEVER sell, rent, lease, or share your personal information with any third party without your express permission. Our records are password protected by biometric finger print scanners and monitored by security personal that are on site. Your data is monitored by a 16 camera infrared system, backed up by independent propane power supplies, generators and a state of the art digitally controlled power management system. Your records are stored in secure facilities with 24 hour surveillance and in case of a regional disaster we can start servicing your requests within 48 hours at our location of choice. To learn more about how we protect your information please ask one of our team members to provide you with a more detailed explanation.

How we collect personal information

We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or participate in an online survey. In addition, when you submit your Delaware Franchise tax on-line through www.payfranchisetax.com, we collect and store the information you provide in a secure database.

To save you time and make our web services even easier to use, some areas of the Harvard website allow you to create an "Harvard ID" using your personal information. Here's how it works: Simply fill out a brief profile—your name and email address—then choose a password for security. The system saves your information and assigns you a personal Harvard ID. Next time you order something from Harvard, you can simply enter your email address and password—the system will automatically look up the information it needs and give you access to our MyControlDesk features.

At times we may be required by law or legal process to disclose your information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information

Harvard safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Harvard uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To place on-line orders with Harvard, you must use an SSL-enabled browser. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Collecting other personal information

When you browse Harvard’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, the Harvard website uses “cookie” technology. When you first connect to our site we identify your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

Our companywide commitment to privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Harvard employee. Harvard does not knowingly solicit personal information from children or send them requests for personal information.

Harvard's website contains links to other sites. Harvard does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

The Harvard Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.  If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-302-645-7400 or via email at info@delawareinc.com.